Employee Profiles Not Loading

Incident Report for Namely Site

Resolved

This incident has been resolved.
Posted Nov 08, 2022 - 09:04 EST

Monitoring

All employee profiles should now load as expected. We are working to resolve a remaining issue that is resulting in Org Unit information displaying incorrectly on some profiles and in Company Settings.
Posted Oct 19, 2022 - 11:13 EDT

Identified

We have identified the issue and are implementing a fix to address it. In the meantime, please refrain from saving changes to the Company Settings > Profile Fields page.
Posted Oct 18, 2022 - 13:29 EDT

Investigating

We are currently investigating reports of employee profiles failing to load at some client sites. We will provide further updates as they become available.
Posted Oct 18, 2022 - 10:59 EDT
This incident affected: Namely Services.