Namely Site Status
All Systems Operational
Namely Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 19, 2021

No incidents reported today.

Jun 18, 2021

No incidents reported.

Jun 17, 2021
Resolved - This incident has been resolved, and system behavior has returned to normal.
Jun 17, 09:26 EDT
Monitoring - Our team is currently monitoring, but login behavior via Google Login is returning to normal.
Jun 17, 09:22 EDT
Update - We are continuing to investigate the cause of the issue. Other related integrations may also be affected.
Jun 17, 08:39 EDT
Investigating - We are currently investigating an issue with Google Login.
Jun 17, 08:18 EDT
Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021
Resolved - We have received confirmation that this issue has been fully resolved, and system behavior is back to normal.
Jun 9, 17:02 EDT
Monitoring - Salesforce continues to work on the issue, but the Namely team is seeing that system behavior in the Help Community is returning to normal.

While we monitor the situation and await final resolution from Salesforce, please feel free to call our Service team at 1-888-757-4804 if you have any trouble submitting a case via the Help Community.
Jun 9, 13:47 EDT
Identified - Salesforce is working to resolve an issue on their side that is causing Help Community login/loading issues for users. We will update as soon as we get more information from the Salesforce team.

Our phone lines are unaffected, so, if you have an urgent issue and need help from our Service team, please call us at 1-888-​757-4804.
Jun 9, 11:54 EDT
Investigating - We are receiving reports that the Help Community is not loading or loading slowly for certain users. This appears to be a problem on Salesforce's end, and we are awaiting updates/guidance.

Our phone lines are unaffected, so, if you have an urgent issue and need help from our Service team, please call us at 1-888-​757-4804.
Jun 9, 11:30 EDT
Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021
Completed - The scheduled maintenance has been completed.
Jun 5, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 18:00 EDT
Scheduled - Namely, will be unavailable due to planned maintenance Saturday June 5th 2021 from 6:00 PM ET to 10:00 PM ET. We will update this page when all maintenance has been completed.
Jun 5, 17:08 EDT